KN
Kay N
1 reviews | Active since Jul 2016
12 Mar 2021, 13:47
Outage in the area
I feel sorry for fibre service providers that use Metrofibre as the underlying provider. Its a Telkom situation. When something goes wrong it takes many days for Metrofibre to even visit the site, then another few days to fix. We currently have an outage situation and nothing from them since Wednesday morning. I would not recommend them at all.
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Replies (2)
MetroFibre Networx's replyOfficial
12 Mar 2021, 14:00Good morning Kay
Thank you for your message.
we sincerely do apologies for any inconvenience caused.
Kindly be advised that there will be a customer care agent who will be in contact with you shortly.
Kind regards
The MetroFibre Team
Thank you for your message.
we sincerely do apologies for any inconvenience caused.
Kindly be advised that there will be a customer care agent who will be in contact with you shortly.
Kind regards
The MetroFibre Team
MetroFibre Networx's reply12 Mar 2021, 14:00
Official
Good morning Kay
Thank you for your message.
we sincerely do apologies for any inconvenience caused.
Kindly be advised that there will be a customer care agent who will be in contact with you shortly.
Kind regards
The MetroFibre Team
Thank you for your message.
we sincerely do apologies for any inconvenience caused.
Kindly be advised that there will be a customer care agent who will be in contact with you shortly.
Kind regards
The MetroFibre Team
KN
Kay N's updateReviewer Update
12 Mar 2021, 16:31Thank you for the quick response after my review here. The problem has been resolved
KN
Kay N's update12 Mar 2021, 16:31
Reviewer Update
Thank you for the quick response after my review here. The problem has been resolved