mM
moliehi M

1 reviews | Active since Nov 2019

08 Nov 2021, 21:55

outage in Pretoria North for two weeks - no updates

I work from home and reported outage two weeks ago, i have not received any updates despite daily calls and regular emails. i was told there is outage in Pretoria North, for two weeks really.

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply09 Nov 2021, 07:43
Official
Good day,

We trust you are well.

We do apologise for all the inconvenience caused.

Kindly be advised that we will investigate your query with a matter of priority.

Once again we do apologise for all the inconvenience caused.

Kind Regards
MetroFibre
mM
moliehi M's update18 Nov 2021, 11:36
Reviewer Update
A technical team came by and replaced a faulty component and I am back online.