ZH
Zanele H
1 reviews | Active since Jul 2023
22 Nov 2023, 12:33
outage
Bad experience, no communication in regards to outage in our area, not sure when will it be up again. my wifi works for few months then it stops working,
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Replies (1)
MetroFibre Networx's replyOfficial
22 Nov 2023, 14:33Dear Zanele
We appreciate you reaching out to us about the connectivity issues you've been experiencing, and we sincerely apologize for any inconvenience this has caused. Your feedback is crucial to improving our services, and we are committed to resolving this matter promptly.
Upon reviewing the information provided, we regret to inform you that we were unable to locate your service using the details supp**** in your complaint.
Please expect an email from us shortly, where we will request the necessary details to investigate and address your concerns. Our aim is to ensure your connectivity issues are thoroughly examined, and the appropriate measures are taken to prevent any future interruptions.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.
Kind Regards
Marilize
We appreciate you reaching out to us about the connectivity issues you've been experiencing, and we sincerely apologize for any inconvenience this has caused. Your feedback is crucial to improving our services, and we are committed to resolving this matter promptly.
Upon reviewing the information provided, we regret to inform you that we were unable to locate your service using the details supp**** in your complaint.
Please expect an email from us shortly, where we will request the necessary details to investigate and address your concerns. Our aim is to ensure your connectivity issues are thoroughly examined, and the appropriate measures are taken to prevent any future interruptions.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.
Kind Regards
Marilize
MetroFibre Networx's reply22 Nov 2023, 14:33
Official
Dear Zanele
We appreciate you reaching out to us about the connectivity issues you've been experiencing, and we sincerely apologize for any inconvenience this has caused. Your feedback is crucial to improving our services, and we are committed to resolving this matter promptly.
Upon reviewing the information provided, we regret to inform you that we were unable to locate your service using the details supp**** in your complaint.
Please expect an email from us shortly, where we will request the necessary details to investigate and address your concerns. Our aim is to ensure your connectivity issues are thoroughly examined, and the appropriate measures are taken to prevent any future interruptions.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.
Kind Regards
Marilize
We appreciate you reaching out to us about the connectivity issues you've been experiencing, and we sincerely apologize for any inconvenience this has caused. Your feedback is crucial to improving our services, and we are committed to resolving this matter promptly.
Upon reviewing the information provided, we regret to inform you that we were unable to locate your service using the details supp**** in your complaint.
Please expect an email from us shortly, where we will request the necessary details to investigate and address your concerns. Our aim is to ensure your connectivity issues are thoroughly examined, and the appropriate measures are taken to prevent any future interruptions.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.
Kind Regards
Marilize