TM
Tinyiko M

1 reviews | Active since Nov 2025

27 Nov 2025, 14:30

Order

The service is pathetic since I placed an order from 29 oct, even today no service activation, I've been taken from pillar to post calling everyday, I spoke to lebohang call got cut no decency to return a call. If metro fibre doesn't want to continue must come collect their equipment.

0
Replies (3)
MetroFibre Networx
MetroFibre Networx's reply27 Nov 2025, 14:45
Official
Dear Tinyiko Mahlaule

Thank you for bringing this to our attention. We acknowledge the challenges you’ve experienced with your service activation since 29 October. Please be assured that we are looking into this matter urgently and will take the necessary steps to address it.

A member of our team will be in contact shortly to provide an update and work towards a resolution.

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
TM
Tinyiko M's update28 Nov 2025, 15:47
Reviewer Update
Today I am the happiest person, the guys attended and resolved the issue, many thanks to Tshepiso from EXZA, he is been the best. I'm now connected thank you Metro fibre, hoping for better in future.
MetroFibre Networx
MetroFibre Networx's reply28 Nov 2025, 16:31
Official
Thank you.