One of the worst internet service providers

One of the worst customer experiences I’ve ever had. They had cut my internet for 5 days now and whenever I call in it’s a new excuse. One of the most unprofessional and unserious business there is. They have no urgency, no responsibility and no resolutions. This is honestly very disappointing. They cut my internet services while my account is fully active and paid for. Totally unacceptable, they are quick to shift blame and not help you with anything. Ontop of all of this, they are refusing to refund me the days I did not have the Internet service. Blaming other external factors.