Not satisfied with metrofibre

I am extremely disappointed with MetroFibre's service. Despite the fact that I am no longer using their services, they continue to bill my account every month. I have called their support line multiple times to resolve the issue, but I have not received any meaningful assistance.

I was given a ticket number (#877388), but to this day, no one has followed up or resolved the matter. To make things worse, they’ve billed me again this month — for a service I am not using!

This level of customer service is unacceptable. I am frustrated and disappointed, and I am now forced to consider taking further steps if this is not resolved immediately.