NONSENSE FIBRE SERVICE, LINE UP AND DOWN AS IF I USE ADSL, STREAMING BUFFERING, AFTER 5PM CAN'T ENJOY WATCHING TV

I really wish I could rate them less than a star, truly speaking even though the star is red, it is a lot already for the nonsense service I receive. I have never had such an awful experience with network provider, and I wish they were not the only company covering Akasia Pretoria North. not only that their service is more expensive than competition but the service as well is nonsense, I do not understand why does my fibre line is up and down as is it was WIFI , and not only that as from 5pm it is buffering like i was not paying for it. How irritating it is when streaming. The reason why we go for fibre is for the comfort we hope to get but here I can only say it is a mess. I moved from Openserve to Metro fibre due to relocation it has been a month now, there is not a day that I got to enjoy my fibre service, this is not a joke but for the past 31 days I have been receiving bad services from these company to the point of even thinking to remove it and go with WIFI since the area has good WIFI coverage. When I have to connect for webinar for work purposes it is even worse... let me not say anymore... it is tiring