Non existent service

We have laid a complaint this company for poor service and they continue to deliver ****py service to the people of South Africa. I have called they have said someone will call back it has been 3 months and the issues still persist. After installing Metro Fibre link in the wrong place , Metro fibre still wants us to Pay them again for something they *****ed up. Please come and remove your **** out of my house as Metro fibre has no customer service and don’t give a dam how poor their customers get treated by their staff .