TM
Tshepiso M
1 reviews | Active since Jul 2017
19 Sept 2020, 09:31
No wifi
I have been without wifi since Tuesday the 15th of September it's the 19ths today and still no services.
When you complain. They say that it will take 3-4 days for the technical team to come. They came on the 4th day dug up the pavement and put it back and left without a word. The wifi is still not working.
After 3 months of joining metro fibre, the price on my package increased and since then the network has not been consistent.
This is a huge inconvenience as I am working from home.
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MetroFibre Networx's replyOfficial
21 Sept 2020, 14:18Good afternoon Tshepiso,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply21 Sept 2020, 14:18
Official
Good afternoon Tshepiso,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate your query to the correct department.
Thank you,
The MetroFibre Team