SK
Sally K
1 reviews | Active since Feb 2023
19 Feb 2023, 09:31
No urgency with Metro Fibre
We have had no internet for 3 days now. Despite numerous reports to Mweb, Facebook and their website, have heard nothing. Tried all the trouble shooting steps and bought a new router, still no joy. Irritated that they can take so long to send a technician. It's expensive to buy data when I'm paying for a service.
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Replies (4)0
Replies (4)SK
Sally K's updateReviewer Update
19 Feb 2023, 13:46I have no missed calls from you. My number is ***
SK
Sally K's update19 Feb 2023, 13:46
Reviewer Update
I have no missed calls from you. My number is ***
MetroFibre Networx's replyOfficial
19 Feb 2023, 14:02Good Day Sally
Thank you for taking my call.
As per our conversation, we will keep you updated on the progress of the outage in your area.
Kind Regards,
Siboniso
Metrofibre
Thank you for taking my call.
As per our conversation, we will keep you updated on the progress of the outage in your area.
Kind Regards,
Siboniso
Metrofibre
MetroFibre Networx's reply19 Feb 2023, 14:02
Official
Good Day Sally
Thank you for taking my call.
As per our conversation, we will keep you updated on the progress of the outage in your area.
Kind Regards,
Siboniso
Metrofibre
Thank you for taking my call.
As per our conversation, we will keep you updated on the progress of the outage in your area.
Kind Regards,
Siboniso
Metrofibre
SK
Sally K's updateReviewer Update
20 Feb 2023, 19:22Still nothing! I cannot begin to explain how upset I am about this. Time for a new fibre provider. Your service is shocking to say the least.
SK
Sally K's update20 Feb 2023, 19:22
Reviewer Update
Still nothing! I cannot begin to explain how upset I am about this. Time for a new fibre provider. Your service is shocking to say the least.
MetroFibre Networx's replyOfficial
20 Feb 2023, 22:35Good evening Sally,
We apologize for the delay in this matter.
We will call you in the morning with an update.
Kind Regards
Clarisa
Metrofibre
We apologize for the delay in this matter.
We will call you in the morning with an update.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply20 Feb 2023, 22:35
Official
Good evening Sally,
We apologize for the delay in this matter.
We will call you in the morning with an update.
Kind Regards
Clarisa
Metrofibre
We apologize for the delay in this matter.
We will call you in the morning with an update.
Kind Regards
Clarisa
Metrofibre