NO SERVICE

In the last two months we have had 2 issues - today again.

Speaking to your consultants is a waste of time, they don't understand what they're doing and have no idea on the technical language. Support never call back.

If this is not repaired and stays online we will be looking for another fibre company to service our needs.

This is ridiculous to say the least. We never receive a call from the Support people and then they have excuses about when they are unable to fix the issue.

My Son and I utilise the fibre for business and cannot afford to have an unreliable service. We will continually update customers on the progress which is nil at the present moment. To be quite honest we're paying for a service that is non-existent.

FIX IT - NO EXCUSES