VN
Vuyani N
1 reviews | Active since Jun 2010
21 Apr 2023, 10:50
No response at all
Good day
On the 19th I sent the email email requesting invoices for the access I have paid. No response at all. Why do i have to ask for this in the 1st place. If I pay R400 for a 30 days access I except a proof of payment, statement, invoice, receipt, something that I have paid without asking. My email address is on the system I guess.
---------- Forwarded message --------- From: V***** ****i <*****@gmail.com> Date: Wed, Apr 19, 2023 at 3:41 PM Subject: Request for invoices To: <***>, Sales Support <***>
Good day
Can you please provide me with invoices for the accesses I have bought
Thank you MY NAME AND SURNAME MY ID NO MY FULL PHYSICAL ADDRESS EMAIL ADDRESS CELL NO
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
21 Apr 2023, 11:26Good day Vuyani. We want to apologise for the frustration you are experiencing not getting the service you deserve. Our team is taking notice of this issue and will be investigating this to provide you with feedback. One of them will get in contact with you.
Kind regards
Sunet
Kind regards
Sunet
MetroFibre Networx's reply21 Apr 2023, 11:26
Official
Good day Vuyani. We want to apologise for the frustration you are experiencing not getting the service you deserve. Our team is taking notice of this issue and will be investigating this to provide you with feedback. One of them will get in contact with you.
Kind regards
Sunet
Kind regards
Sunet
MetroFibre Networx's replyOfficial
21 Apr 2023, 16:39Good day Vuyani,
Thank you for your patience and understanding. We hope the query has been resolved to your satisfaction.
Thank you for taking our calls.
Kind regards,
Nthabi
Thank you for your patience and understanding. We hope the query has been resolved to your satisfaction.
Thank you for taking our calls.
Kind regards,
Nthabi
MetroFibre Networx's reply21 Apr 2023, 16:39
Official
Good day Vuyani,
Thank you for your patience and understanding. We hope the query has been resolved to your satisfaction.
Thank you for taking our calls.
Kind regards,
Nthabi
Thank you for your patience and understanding. We hope the query has been resolved to your satisfaction.
Thank you for taking our calls.
Kind regards,
Nthabi