FR
Frans R

1 reviews | Active since Jul 2011

07 Nov 2023, 08:57

No Response

I'm currently in Mtwalume Durban i requested for a fibre router to be installed filled in a form ticket on the network no response

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply07 Nov 2023, 18:00
Official
Dear Frans

We apologize for the inconvenience you've faced while requesting a fibre router installation in Mtwalume, Durban. Your request is important to us, and we are committed to addressing it promptly.

Upon reviewing the information provided, we encountered difficulty in locating your service with the details you have provided. To ensure an accurate and efficient resolution, we kindly request that you provide us with your account holder details, including your name and contact information.

Once we have the necessary information, we will proceed to investigate your request and schedule the installation of the fiber router as requested.

We understand the importance of a reliable internet connection and are here to assist you in achieving that. Your satisfaction is our top priority, and we want to ensure that your connectivity needs are met.

Please expect an email from our team to obtain the required details. We appreciate your patience and cooperation in this matter and look forward to providing you with the service you deserve.

If you have any further questions or require additional assistance, please do not hesitate to contact us. We are here to help.

Thank you for considering Metrofibre for your connectivity needs, and we look forward to assisting you further.

Best Wishes
Marilize