BP
Barsh P
1 reviews | Active since Aug 2021
12 Dec 2025, 13:53
No reply from Finance Department
I dont mean to come to this platform , but its thr only quick response , I will receive .I paid the the account and duly e mailed thrm , its been 3 hours ago and I am back home to work and my wifi id not connrcted .I have being e mailing and sending out wats app but no reply
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MetroFibre Networx's replyOfficial
12 Dec 2025, 14:19Dear Barsh
Thank you for reaching out, and we sincerely apologise for the inconvenience and frustration this has caused.
Kindly note that our Finance department has been able to allocate your payment, and your service has now been reconnected. We understand how important your connection is, especially when you need to work from home.
Please do not hesitate to let us know if you experience any further issues — we’re here to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out, and we sincerely apologise for the inconvenience and frustration this has caused.
Kindly note that our Finance department has been able to allocate your payment, and your service has now been reconnected. We understand how important your connection is, especially when you need to work from home.
Please do not hesitate to let us know if you experience any further issues — we’re here to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply12 Dec 2025, 14:19
Official
Dear Barsh
Thank you for reaching out, and we sincerely apologise for the inconvenience and frustration this has caused.
Kindly note that our Finance department has been able to allocate your payment, and your service has now been reconnected. We understand how important your connection is, especially when you need to work from home.
Please do not hesitate to let us know if you experience any further issues — we’re here to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out, and we sincerely apologise for the inconvenience and frustration this has caused.
Kindly note that our Finance department has been able to allocate your payment, and your service has now been reconnected. We understand how important your connection is, especially when you need to work from home.
Please do not hesitate to let us know if you experience any further issues — we’re here to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations