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Puleng M
1 reviews | Active since Jul 2020
03 Oct 2025, 18:55
No network no solution 😕
I'm very disappointed with the poor service I received at Metrofibre. My network is been down since Wednesday and no one seems to assist me. This ticket no 961137 it's been opened since Wednesday I don't have network in the house for no reason however my is paid.
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Replies (1)
MetroFibre Networx's replyOfficial
03 Oct 2025, 19:29Dear Puleng
Thank you for reaching out to us, we understand the frustration and inconvenience that this has caused.
We have escalated your query with our contractors and requested that they contact you urgently. We will be monitoring the query to ensure it is resolved as soon as possible.
Thank you for your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out to us, we understand the frustration and inconvenience that this has caused.
We have escalated your query with our contractors and requested that they contact you urgently. We will be monitoring the query to ensure it is resolved as soon as possible.
Thank you for your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Best regards,
MetroFibre Networx's reply03 Oct 2025, 19:29
Official
Dear Puleng
Thank you for reaching out to us, we understand the frustration and inconvenience that this has caused.
We have escalated your query with our contractors and requested that they contact you urgently. We will be monitoring the query to ensure it is resolved as soon as possible.
Thank you for your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out to us, we understand the frustration and inconvenience that this has caused.
We have escalated your query with our contractors and requested that they contact you urgently. We will be monitoring the query to ensure it is resolved as soon as possible.
Thank you for your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Best regards,