DS
Devina S
1 reviews | Active since Jan 2012
14 Feb 2023, 18:45
NO INVOICES AND STATEMENTS FOR 2 MONTHS YET YOU HAVE THE GALL TO TAKE MY MONEY!!!!!!!!!!!!!!!!DISGUSTING!!!!
METRO FIBRE GO - NOT ONLY IS YOUR SERVICE BAD!!! BUT YOU DEBIT MY ACCOUNT ON TIME YET CANNOT PROVIDE ME WITH INVOICES AND STATEMENTS!!!!!! WHAT KIND OF BUSINESS DO YOU RUN???????????? FOR HEAVENS SAKES PLEASE GET YOUR PROCESSES UP TO DATE AND STOP BEING ***********!!!!! I HAVE TO KEEP ASKING FOR INVOICES AND STATEMENTS ALLLLL THE TIME AND I AM SICK OF THIS SERVICE. WHAT A DISGRACE!!!!
Helpful (0)
Replies (8)0
Replies (8)
MetroFibre Networx's replyOfficial
14 Feb 2023, 22:47Good Day Devina
Thank you for getting in touch with us.
We have contacted the MetroGo department.
They will be in contact with you regarding your invoices and statements as required.
Please get in touch with us once you do receive these.
Kind regards,
Siboniso
Metrofibre
Thank you for getting in touch with us.
We have contacted the MetroGo department.
They will be in contact with you regarding your invoices and statements as required.
Please get in touch with us once you do receive these.
Kind regards,
Siboniso
Metrofibre
MetroFibre Networx's reply14 Feb 2023, 22:47
Official
Good Day Devina
Thank you for getting in touch with us.
We have contacted the MetroGo department.
They will be in contact with you regarding your invoices and statements as required.
Please get in touch with us once you do receive these.
Kind regards,
Siboniso
Metrofibre
Thank you for getting in touch with us.
We have contacted the MetroGo department.
They will be in contact with you regarding your invoices and statements as required.
Please get in touch with us once you do receive these.
Kind regards,
Siboniso
Metrofibre
DS
Devina S's updateReviewer Update
15 Feb 2023, 00:33WHY IS YOUR SERVICE SO INCREDIBL BAD? ITS SI BAD ON ALL LEVELS I'M AMAZED YOU ARE STILL IN BUSINESS!!!!
DS
Devina S's update15 Feb 2023, 00:33
Reviewer Update
WHY IS YOUR SERVICE SO INCREDIBL BAD? ITS SI BAD ON ALL LEVELS I'M AMAZED YOU ARE STILL IN BUSINESS!!!!
MetroFibre Networx's replyOfficial
15 Feb 2023, 05:46Dear Devina
Please be advised that an agent will be in contact with you to assist you accordingly.
Kind Regards,
Ayanda
MetroFibre
Please be advised that an agent will be in contact with you to assist you accordingly.
Kind Regards,
Ayanda
MetroFibre
MetroFibre Networx's reply15 Feb 2023, 05:46
Official
Dear Devina
Please be advised that an agent will be in contact with you to assist you accordingly.
Kind Regards,
Ayanda
MetroFibre
Please be advised that an agent will be in contact with you to assist you accordingly.
Kind Regards,
Ayanda
MetroFibre
MetroFibre Networx's replyOfficial
15 Feb 2023, 07:28Dear Devina
Please note that the MetroGo team has sent you an email to assist you accordingly.
I would like to highlight that invoices are made readily available via our client portal (https://clientportal1.metrofibre.co.za/login) and further instructions on how to login is being stated on our Go Billing .
Kind Regards,
Ayanda
MetroFibre
Please note that the MetroGo team has sent you an email to assist you accordingly.
I would like to highlight that invoices are made readily available via our client portal (https://clientportal1.metrofibre.co.za/login) and further instructions on how to login is being stated on our Go Billing .
Kind Regards,
Ayanda
MetroFibre
MetroFibre Networx's reply15 Feb 2023, 07:28
Official
Dear Devina
Please note that the MetroGo team has sent you an email to assist you accordingly.
I would like to highlight that invoices are made readily available via our client portal (https://clientportal1.metrofibre.co.za/login) and further instructions on how to login is being stated on our Go Billing .
Kind Regards,
Ayanda
MetroFibre
Please note that the MetroGo team has sent you an email to assist you accordingly.
I would like to highlight that invoices are made readily available via our client portal (https://clientportal1.metrofibre.co.za/login) and further instructions on how to login is being stated on our Go Billing .
Kind Regards,
Ayanda
MetroFibre
DS
Devina S's updateReviewer Update
15 Feb 2023, 07:57THIS IS UNACCEPTABLE FOR ME TO BATTLE TRYING TO GET INVOICES!!!! ARE YOU THAT INCAPABLE????? I HAVE THE SAME CHOICE AT VIDACOM AND COJ BUT THEY HAVE THE COURTESY TO EMAIL AS WELL!!! WHAT IS
DS
Devina S's update15 Feb 2023, 07:57
Reviewer Update
THIS IS UNACCEPTABLE FOR ME TO BATTLE TRYING TO GET INVOICES!!!! ARE YOU THAT INCAPABLE????? I HAVE THE SAME CHOICE AT VIDACOM AND COJ BUT THEY HAVE THE COURTESY TO EMAIL AS WELL!!! WHAT IS
MetroFibre Networx's replyOfficial
15 Feb 2023, 08:02Dear Devina
Thank you for taking my call.
Please note that the MetroGo Finance team will email you the invoice as requested.
Kind Regards,
Ayanda
MetroFibre
Thank you for taking my call.
Please note that the MetroGo Finance team will email you the invoice as requested.
Kind Regards,
Ayanda
MetroFibre
MetroFibre Networx's reply15 Feb 2023, 08:02
Official
Dear Devina
Thank you for taking my call.
Please note that the MetroGo Finance team will email you the invoice as requested.
Kind Regards,
Ayanda
MetroFibre
Thank you for taking my call.
Please note that the MetroGo Finance team will email you the invoice as requested.
Kind Regards,
Ayanda
MetroFibre
DS
Devina S's updateReviewer Update
15 Feb 2023, 08:03I WANT INVOICES DEC 23 JAN 23 FEB 23. WHAT IS THE HOLDUP!!!
DS
Devina S's update15 Feb 2023, 08:03
Reviewer Update
I WANT INVOICES DEC 23 JAN 23 FEB 23. WHAT IS THE HOLDUP!!!
MetroFibre Networx's replyOfficial
15 Feb 2023, 08:07Dear Devina
Please note that the MetroGo Finance team will assist you with the above.
Kind Regards,
MetroFibre
Shanice
Please note that the MetroGo Finance team will assist you with the above.
Kind Regards,
MetroFibre
Shanice
MetroFibre Networx's reply15 Feb 2023, 08:07
Official
Dear Devina
Please note that the MetroGo Finance team will assist you with the above.
Kind Regards,
MetroFibre
Shanice
Please note that the MetroGo Finance team will assist you with the above.
Kind Regards,
MetroFibre
Shanice