NM
Nokulunga M
1 reviews | Active since Jul 2023
24 Jul 2023, 15:50
No internet connection
It's been a week now without Fibre/internet , their service is really appalling.
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Replies (1)
MetroFibre Networx's replyOfficial
24 Jul 2023, 16:31Dear Nokulunga
Please accept our sincerest apologies for the loss of connectivity you are experiencing.
Please be aware that we are currently experiencing a fibre outage disrupting services in your area.
We understand the frustration that comes with unexpected service interruptions, and we want to assure you that we are sparing no effort in resolving the situation as soon as possible.
While we do not have a precise time estimate for restoration at this moment, please rest assured that we are fully committed to resolving the outage promptly. Kindly note that I will be in contact to provide further updates via email.
Kind Regards
Marilize
Please accept our sincerest apologies for the loss of connectivity you are experiencing.
Please be aware that we are currently experiencing a fibre outage disrupting services in your area.
We understand the frustration that comes with unexpected service interruptions, and we want to assure you that we are sparing no effort in resolving the situation as soon as possible.
While we do not have a precise time estimate for restoration at this moment, please rest assured that we are fully committed to resolving the outage promptly. Kindly note that I will be in contact to provide further updates via email.
Kind Regards
Marilize
MetroFibre Networx's reply24 Jul 2023, 16:31
Official
Dear Nokulunga
Please accept our sincerest apologies for the loss of connectivity you are experiencing.
Please be aware that we are currently experiencing a fibre outage disrupting services in your area.
We understand the frustration that comes with unexpected service interruptions, and we want to assure you that we are sparing no effort in resolving the situation as soon as possible.
While we do not have a precise time estimate for restoration at this moment, please rest assured that we are fully committed to resolving the outage promptly. Kindly note that I will be in contact to provide further updates via email.
Kind Regards
Marilize
Please accept our sincerest apologies for the loss of connectivity you are experiencing.
Please be aware that we are currently experiencing a fibre outage disrupting services in your area.
We understand the frustration that comes with unexpected service interruptions, and we want to assure you that we are sparing no effort in resolving the situation as soon as possible.
While we do not have a precise time estimate for restoration at this moment, please rest assured that we are fully committed to resolving the outage promptly. Kindly note that I will be in contact to provide further updates via email.
Kind Regards
Marilize