SM
Siphosethu M
1 reviews | Active since Nov 2020
15 Jun 2022, 22:39
No internet connection.!!!!! 😡😡😡😡😡
This is unacceptable. Again you guys I’m having internet issues. After have 2 weeks with no internet and loosing my job? Now the internet is down again? The fibre has a red light again?!? What kind of a company are u? I already lost my 1st becoz of u guys and now I’m gonna luz my second one. Why?!
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
16 Jun 2022, 07:19Good day Siphosethu,
I am sorry to hear of you losing your job.
Kindly note that we are still awaiting feedback from our maintenance team on the issue.
I will provide an update as soon as I get an update.
One of our agents will contact you.
Kind regards
MetroFibre
I am sorry to hear of you losing your job.
Kindly note that we are still awaiting feedback from our maintenance team on the issue.
I will provide an update as soon as I get an update.
One of our agents will contact you.
Kind regards
MetroFibre
MetroFibre Networx's reply16 Jun 2022, 07:19
Official
Good day Siphosethu,
I am sorry to hear of you losing your job.
Kindly note that we are still awaiting feedback from our maintenance team on the issue.
I will provide an update as soon as I get an update.
One of our agents will contact you.
Kind regards
MetroFibre
I am sorry to hear of you losing your job.
Kindly note that we are still awaiting feedback from our maintenance team on the issue.
I will provide an update as soon as I get an update.
One of our agents will contact you.
Kind regards
MetroFibre
MetroFibre Networx's replyOfficial
16 Jun 2022, 09:26Dear Siphosethu,
Thank you for confirming that your connection is restored.
Kindly note that we spoke to Mr. Mtembu as he is the account holder.
The civil teams repairing the damages to the infrastructure in KZN are unfortunately breaking our fibre which causes the constant outages.
This is something we unfortunately do not have control over until they are done with the repairs.
We sincerely hope you will not get affected again.
Kind regards
MetroFibre
Thank you for confirming that your connection is restored.
Kindly note that we spoke to Mr. Mtembu as he is the account holder.
The civil teams repairing the damages to the infrastructure in KZN are unfortunately breaking our fibre which causes the constant outages.
This is something we unfortunately do not have control over until they are done with the repairs.
We sincerely hope you will not get affected again.
Kind regards
MetroFibre
MetroFibre Networx's reply16 Jun 2022, 09:26
Official
Dear Siphosethu,
Thank you for confirming that your connection is restored.
Kindly note that we spoke to Mr. Mtembu as he is the account holder.
The civil teams repairing the damages to the infrastructure in KZN are unfortunately breaking our fibre which causes the constant outages.
This is something we unfortunately do not have control over until they are done with the repairs.
We sincerely hope you will not get affected again.
Kind regards
MetroFibre
Thank you for confirming that your connection is restored.
Kindly note that we spoke to Mr. Mtembu as he is the account holder.
The civil teams repairing the damages to the infrastructure in KZN are unfortunately breaking our fibre which causes the constant outages.
This is something we unfortunately do not have control over until they are done with the repairs.
We sincerely hope you will not get affected again.
Kind regards
MetroFibre