No Internet after 3 days of activation

Not getting services I’m paying for is one of thr horrible things that has ever happened to me. My acc got diactivated due to non-payment because I wasnt around. Paid all the amounts due, got my acc reactivated 3 days ago. Got a new router but I havent had internet since the reactivation.

I’ve called, emailed, and sent texts on Whatsapp, but all I got was numerous tickets that doesnt even offer solutions and being told I should reboot my router, did that more than 10 times but nothing seems to be working.

Will the relevant person who knows their job assist with getting my internet up and running, this is frustrating and annoying for a paying customer.