HB
Hermien B
1 reviews | Active since Jun 2011
22 Jul 2020, 16:14
No internet
Brilliant installation team finished FTTH yesterday afternoon. I was told to have internet withing 6 hours... still waiting... its been 24 hours.
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Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
22 Jul 2020, 16:23Dear Hermien,
Thank you for your message. Kindly can you send us your full contact details, as well as address and ticket number so that we can escalate this to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full contact details, as well as address and ticket number so that we can escalate this to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply22 Jul 2020, 16:23
Official
Dear Hermien,
Thank you for your message. Kindly can you send us your full contact details, as well as address and ticket number so that we can escalate this to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full contact details, as well as address and ticket number so that we can escalate this to the correct department?
Thank you,
The MetroFibre Team
HB
Hermien B's updateReviewer Update
22 Jul 2020, 16:29Complaint ticket: ***5
HB
Hermien B's update22 Jul 2020, 16:29
Reviewer Update
Complaint ticket: ***5
MetroFibre Networx's replyOfficial
22 Jul 2020, 18:35 Good evening Hermien,
Apologies for letting you know that we can not see the ticket number. Kindly can you make contact with via our infirmation email that you can find on our residential part of our website?
Thank you,
The MetroFibre Team
Apologies for letting you know that we can not see the ticket number. Kindly can you make contact with via our infirmation email that you can find on our residential part of our website?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply22 Jul 2020, 18:35
Official
Good evening Hermien,
Apologies for letting you know that we can not see the ticket number. Kindly can you make contact with via our infirmation email that you can find on our residential part of our website?
Thank you,
The MetroFibre Team
Apologies for letting you know that we can not see the ticket number. Kindly can you make contact with via our infirmation email that you can find on our residential part of our website?
Thank you,
The MetroFibre Team