CM
Charlotte M
1 reviews | Active since Aug 2021
14 Aug 2021, 08:35
No internet
The worst ISP I have dealt with. They are clueless and can’t trouble shoot. I have been sitting without internet for five days now. I have called the call centre 20 times and still nothing. No one can help, no one can tell me when vumatel can sort out my issue. Strange thing is at sales stage, vumatel is readily available to do the installation but after sales service, vumatel does not seem to exist.
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
16 Aug 2021, 09:03Good morning Charlotte,
Thank you for your message.
Kindly can you send us your full names, cell number, residential address, GigaGo account number as well as ticket number so we can escalate this problem to the correct department?
Thank you,
The GigaGo Team
Thank you for your message.
Kindly can you send us your full names, cell number, residential address, GigaGo account number as well as ticket number so we can escalate this problem to the correct department?
Thank you,
The GigaGo Team
MetroFibre Networx's reply16 Aug 2021, 09:03
Official
Good morning Charlotte,
Thank you for your message.
Kindly can you send us your full names, cell number, residential address, GigaGo account number as well as ticket number so we can escalate this problem to the correct department?
Thank you,
The GigaGo Team
Thank you for your message.
Kindly can you send us your full names, cell number, residential address, GigaGo account number as well as ticket number so we can escalate this problem to the correct department?
Thank you,
The GigaGo Team
MetroFibre Networx's replyOfficial
02 Sept 2021, 18:30Good day, Charlotte
Kindly note that the fault has been resolved.
Should you experience any difficulties or require any further assistance, please do not hesitate to contact us at ***
Kind Regards
GigaGO Team
Kindly note that the fault has been resolved.
Should you experience any difficulties or require any further assistance, please do not hesitate to contact us at ***
Kind Regards
GigaGO Team
MetroFibre Networx's reply02 Sept 2021, 18:30
Official
Good day, Charlotte
Kindly note that the fault has been resolved.
Should you experience any difficulties or require any further assistance, please do not hesitate to contact us at ***
Kind Regards
GigaGO Team
Kindly note that the fault has been resolved.
Should you experience any difficulties or require any further assistance, please do not hesitate to contact us at ***
Kind Regards
GigaGO Team