MN
Mirikee N
1 reviews | Active since Jul 2018
01 Dec 2020, 13:09
No Fibre clue
I have had a ticket logged for a month and get conflicting reports from them. Latest being its been closed and their supplier paid for job completion. Nothing was done, not even a phone call from Metro Fibre other than me phoning them! How can a company pay a supplier on heresay its all very suspicious and lends to their awful service delivery. Trust in Metro Fibre is seriously low
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Replies (2)
MetroFibre Networx's replyOfficial
01 Dec 2020, 13:30 Good afternoon Mirikee,
Thank you for your message. Kindly can you send us your full names, contact details, residential address, MFN / ISP Account Number as well as your ticket number so we can escalate this problem to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full names, contact details, residential address, MFN / ISP Account Number as well as your ticket number so we can escalate this problem to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply01 Dec 2020, 13:30
Official
Good afternoon Mirikee,
Thank you for your message. Kindly can you send us your full names, contact details, residential address, MFN / ISP Account Number as well as your ticket number so we can escalate this problem to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full names, contact details, residential address, MFN / ISP Account Number as well as your ticket number so we can escalate this problem to the correct department.
Thank you,
The MetroFibre Team
MN
Mirikee N's updateReviewer Update
02 Dec 2020, 11:46Did get a call this will be escalated but I won't hold my breath. Wonder if they will investigate the supplier payments being done for nothing! Doubt that too
MN
Mirikee N's update02 Dec 2020, 11:46
Reviewer Update
Did get a call this will be escalated but I won't hold my breath. Wonder if they will investigate the supplier payments being done for nothing! Doubt that too