SM
Siba M

1 reviews | Active since Mar 2020

27 Sept 2022, 14:47

No Fibre

Hi

Why are we paying for fibre because we don't have anything coming through. Nothing at all.

Regards Siba

0
Replies (3)
MetroFibre Networx
MetroFibre Networx's reply27 Sept 2022, 14:52
Official
Dear Siba

Thank you for rating our services and bringing this issue to our attention.

Please note that we are aware of an outage in your area.
 
Our Engineers are working on restoring services. We will keep you updated.
 
Ticket 211973
 
Kind Regards,
MetroFibre

SM
Siba M's update27 Sept 2022, 14:58
Reviewer Update
Hi

The fibre has been gone for two whole days in Edenvale. However, nothing has changed at all. We can't work. When will the fibre be restored.

Regards

MetroFibre Networx
MetroFibre Networx's reply27 Sept 2022, 15:07
Official
Dear Siba

We apologize for the inconvenience caused and understand your frustration.

please be advised that our engineers are working to restore the services. 

An agent will be in contact to provide you with an update.

Kind Regards,
Metrofibre