CA
Calvin A

1 reviews | Active since Oct 2015

05 Jul 2021, 07:47

No fiber every weekend.

I've never experienced a full month of fibre connectivity. It's the 5th of July and this is the 3rd of of no internet for me already yet im expected to pay my full monthly fee on time. There's be no updates, no contact. When I phone, all I get told is "workers are looking into the matter" I'm with RSAWEB and MetroFibre and I can honestly say this is the worst combination you can get. Horrible service on top of horrible service.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply05 Jul 2021, 08:24
Official
Good morning Calvin,

Thank you for your message.

Kindly supply us with your full names, cell number, residential address, ISP Account Number, and Ticket Number so we can escalate this to the correct department.

Thank you,
The MetroFibre Team