No crevice at all!

What's worse than bad service? No service at all! I app**** for fiber to the home, filled in my application and then waited. This was on a Friday. By Wednesday I called to find out what was going on and found out that nothing has been processed. The rep then directly emailed me another application, filled it out and sent it back. I got a response that they have received it and that was the last of it. For 2 weeks I have been sending email to just get an update but no response. I was just ignored. I am surprised that they are still in business if this is the way they do things. Stay away if you want anything done. I am going with someone else