MT
Michelle T

1 reviews | Active since Aug 2020

14 Apr 2022, 14:04

No contact, still no fibre! Pathetic

Metro Fibre still not contacted me, still no service. Don’t blame it on the flooding in KZN!! Frogfoot, Telkom Liquid, Mitsol and Vumatel customers were all restored within 4 hours. Metro, we are still waiting 5 days later. Pathetic as usual

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply14 Apr 2022, 14:10
Official
Hi Michelle

We understand your frustration and disappointment.

Kindly be advised that we will investigate to assist you accordingly.

Please expect a call from one of our agents

Kind Regards
MetroFibre
MetroFibre Networx
MetroFibre Networx's reply14 Apr 2022, 15:36
Official
Dear Michelle

Thank you for taking my call.

We have logged you a ticket for further investigation. 
 
Your ticket reference number is 162842. 

Kind Regards 
MetroFibre