No connection

Item: MetroFibre Networx
Rating: 1
Author: Rofhiwa M

The service that you are providing is very poor, I have been experiencing connectivity issues and I work 100% from home and really this network is not working out for me.

I was busy with training and just got disconnected with no warning, tried to reboot/reset and it doe not work.

Now I have to but data which is extra cost and thats not how I want work.... Things are already expensive out there, please dont add unnecessary cost.

Helpful (0)

Replies (2)

MetroFibre Networx's replyOfficial

21 Apr 2023, 11:20

Good day Rofhiwa. It is indeed a frustration to be disconnected while you are busy working on something. We want to apologise for the inconvenience. Our team will be investigation this problem you are experiencing, and one of our agents will contact you as soon as they have more information to provide you with.

Kind regards
Sunet

MetroFibre Networx's reply21 Apr 2023, 11:20

Official

MetroFibre Networx's replyOfficial

21 Apr 2023, 12:13

Good day Rofhiwa Mulapuli,

As per our telephone conversation, we are glad to hear that your fibre service has been restored.

Please do not hesitate to contact us for further assistance.

Kind regards,
Nthabi

MetroFibre Networx's reply21 Apr 2023, 12:13

Official