NK
Nthabiseng K
1 reviews | Active since Nov 2023
04 Mar 2025, 13:48
New Application not being attended to
I sent an application form last week and made a follow-up and to date I have not received any feedback.
Honestly, this is a red flag, also considering all the company's bad reviews.
Metrofibre has lost a client.
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MetroFibre Networx's replyOfficial
04 Mar 2025, 14:40Dear Nthabiseng
We sincerely apologize for the delay in feedback regarding your application. We have attempted to contact you on the number provided but have been unable to reach you.
Please let us know a convenient time when you will be available, or alternatively, provide an alternative contact number so we can assist you as soon as possible. We value your interest and would love the opportunity to turn this experience around.
Looking forward to your response.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
We sincerely apologize for the delay in feedback regarding your application. We have attempted to contact you on the number provided but have been unable to reach you.
Please let us know a convenient time when you will be available, or alternatively, provide an alternative contact number so we can assist you as soon as possible. We value your interest and would love the opportunity to turn this experience around.
Looking forward to your response.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply04 Mar 2025, 14:40
Official
Dear Nthabiseng
We sincerely apologize for the delay in feedback regarding your application. We have attempted to contact you on the number provided but have been unable to reach you.
Please let us know a convenient time when you will be available, or alternatively, provide an alternative contact number so we can assist you as soon as possible. We value your interest and would love the opportunity to turn this experience around.
Looking forward to your response.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
We sincerely apologize for the delay in feedback regarding your application. We have attempted to contact you on the number provided but have been unable to reach you.
Please let us know a convenient time when you will be available, or alternatively, provide an alternative contact number so we can assist you as soon as possible. We value your interest and would love the opportunity to turn this experience around.
Looking forward to your response.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations