LM
Lesedi M
1 reviews | Active since Nov 2022
15 Aug 2025, 12:10
Negligence is costing me
Pathetic service from Metro fibre. One of their service providers came to our complex to assist somebody with their network problems and they were clearly negligent because tell me why it affected my network. I called a logged a fault and they have been coming since 11 am. They keep on saying their technicians will call me to no avail. Can you please send someone to resolve your negligent work please
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MetroFibre Networx's replyOfficial
15 Aug 2025, 12:30Dear Lesedi,
Thank you for reaching out and for bringing your concerns to our attention.
We are currently investigating the matter you have raised and will be in touch with you shortly to provide further feedback and assistance.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention.
We are currently investigating the matter you have raised and will be in touch with you shortly to provide further feedback and assistance.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply15 Aug 2025, 12:30
Official
Dear Lesedi,
Thank you for reaching out and for bringing your concerns to our attention.
We are currently investigating the matter you have raised and will be in touch with you shortly to provide further feedback and assistance.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention.
We are currently investigating the matter you have raised and will be in touch with you shortly to provide further feedback and assistance.
Best regards,
Marilize
MetroFibre Complaints & Escalations