AR
Avi R
1 reviews | Active since Apr 2024
09 Apr 2024, 18:49
My ticket 221857
I should have come here first.Now i quiet understand what people are going through with this organisation. I will indeed spread the news. Had an installation of a 1GB line since 20th Feb, I have at least four outages a day. They quick to debit my account, but my issue remains unresolved until this date. I have made a call to them everyday since my installation and the issue remains unresolved. Tickets have been previously closed as they say reboot, can you believe it? and it carry’s on dropping. My ticket 221857, and let me tell you the rest of these tickets closed. But still no action. I will continue to post until this is resolved.
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Replies (4)AR
Avi R's updateReviewer Update
10 Apr 2024, 10:23Now I have finally got someone to respond to me with regards to my ticket. I responded to them personally via email. Will keep you all posted on the developments now to see when they will respond and rectify my issue.
AR
Avi R's update10 Apr 2024, 10:23
Reviewer Update
Now I have finally got someone to respond to me with regards to my ticket. I responded to them personally via email. Will keep you all posted on the developments now to see when they will respond and rectify my issue.
AR
Avi R's updateReviewer Update
10 Apr 2024, 18:16Got some response but still no solution. Can we perhaps have the router replaced. Nobody has attended physically to my place to monitor the outage.
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Avi R's update10 Apr 2024, 18:16
Reviewer Update
Got some response but still no solution. Can we perhaps have the router replaced. Nobody has attended physically to my place to monitor the outage.
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Avi R's updateReviewer Update
11 Apr 2024, 15:35Still no response. I have provided them feedback via email but still nothing.
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Avi R's update11 Apr 2024, 15:35
Reviewer Update
Still no response. I have provided them feedback via email but still nothing.
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Avi R's updateReviewer Update
11 Apr 2024, 15:49It has been almost two month from installation and my issues remains unresolved. I keep on getting different people, they themselves don’t understand what is happening.
AR
Avi R's update11 Apr 2024, 15:49
Reviewer Update
It has been almost two month from installation and my issues remains unresolved. I keep on getting different people, they themselves don’t understand what is happening.