My name is Prichard Dewa, and I am writing to express my disappointment regarding the attitude and experience I had at your Riverside View store

My name is Prichard Dewa, and I am writing to express my disappointment regarding the attitude and experience I had at your Riverside View store. I visited the store recently while not feeling well and in a hurry. Unfortunately, I mistakenly left behind my slip and R50 at the store. When I returned to inquire about it, the manager informed me that she would speak to the agents and revert back to me. However, on my second visit, I was told that Lerato only saw the slips and not the money. I am deeply dissatisfied with the fact that I was unable to recover my money. This experience has left me feeling frustrated and undervalued as a customer. I would appreciate it if you could investigate this matter further and provide clarity or a resolution. I am reachable on *** and *** should you need to discuss this further.