HF
Humphry F
1 reviews | Active since Mar 2022
15 Apr 2025, 11:46
My Fibre network service was not working for the month of March and after it was fixed in the first week of April I got reimbursed for the 30 days i did not have the service
My Fibre network service was not working for the month of March and after it was fixed in the first week of April I got reimbursed for the 30 days i did not have the service. Lerato Molefe is the customer service agent or representative who assisted with the 30 day reimbur*****t. I would like to express my sincere gratitude and appreciation in the manner this issue was handled and resolved. Regards Humphry Nonyane Riverside View Fourways
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MetroFibre Networx's replyOfficial
15 Apr 2025, 12:06Dear Humphry,
Thank you so much for your positive review and for taking the time to share your experience!
We're truly pleased to hear that your service issue was resolved and that the reimbur*****t was handled to your satisfaction. We’ll be sure to pass on your kind words to Lerato —your appreciation will mean a great deal to her!
Your support means a lot to us, and we remain committed to delivering reliable service and excellent customer care.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for your positive review and for taking the time to share your experience!
We're truly pleased to hear that your service issue was resolved and that the reimbur*****t was handled to your satisfaction. We’ll be sure to pass on your kind words to Lerato —your appreciation will mean a great deal to her!
Your support means a lot to us, and we remain committed to delivering reliable service and excellent customer care.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply15 Apr 2025, 12:06
Official
Dear Humphry,
Thank you so much for your positive review and for taking the time to share your experience!
We're truly pleased to hear that your service issue was resolved and that the reimbur*****t was handled to your satisfaction. We’ll be sure to pass on your kind words to Lerato —your appreciation will mean a great deal to her!
Your support means a lot to us, and we remain committed to delivering reliable service and excellent customer care.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for your positive review and for taking the time to share your experience!
We're truly pleased to hear that your service issue was resolved and that the reimbur*****t was handled to your satisfaction. We’ll be sure to pass on your kind words to Lerato —your appreciation will mean a great deal to her!
Your support means a lot to us, and we remain committed to delivering reliable service and excellent customer care.
Best regards,
Marilize
MetroFibre Complaints & Escalations