Mr Ben W, send a WhatsApp yesterday confirming today's appointment, he realised that I was not replying to his messages, he called

Mr Ben W, send a WhatsApp yesterday confirming today's appointment, he realised that I was not replying to his messages, he called. We confirmed an 08h00 appointment, he definitely arrived 10 minutes prior, not to mention his professionalism and his positive attitude. He explained everything we needed to know in relation to the connectivity and we are successfully connected.