1 reviews | Active since Jun 2021
Money is quickly demanded, but it will take over
To whom, this may concern
Good Morning
I have been sending emails last year due to the fact that the device was not collected from the property in Park Gardens I stated clearly that the payment would be done as soon as the router device was collected, of which arrangements were made before I even Left the property, which never happended
I continuously sent emails to MetroFibre to please collect the device and still nothing How do you expect me to do a payment when you cant even fufill collecting a simple device that belongs to your company There are now different tenants on the property, of which the property is under a new agency, of which makes sense.
It has now been 7 Months and I always seem to be finding myself typing the same email to MetroFibre
Really dissapointing
Please accept our apologies for the inconvenience caused.
Kindly note that we have investigated the matter and followed up with our ONT/Router collections department.
We will be in contact shortly to provide further feedback.
Thank you for your patience.
Kind Regards
Marilize
Please accept our apologies for the inconvenience caused.
Kindly note that we have investigated the matter and followed up with our ONT/Router collections department.
We will be in contact shortly to provide further feedback.
Thank you for your patience.
Kind Regards
Marilize
