Missing the world cup thanks to metrofiber.

On the 4th Sept I app**** for fiber, with metrofiber. the 5th I got conformation emails and phone calls. The 6th the installation was booked. It's now the 14th Oct and I still don't have the internet. Many many emails and phone calls late, it's the 4th time I've closed my store to go meet an installation team only to find again, no one. This week I have tri3d to explain the story to everyone at metrofiber as you keep dealing with new people, hoping that they could actually get it right this time. Behold.. no.. I can't understand how such a big company can be run like this. If my business was run pike this it would be closed.