MetroNofibre

Simply put a big mistake to join Metrofibre. I have app**** for fibre network through them, got the router, Installation is complete, devices connects to the router, guess what no freaking internet access. I have been told every excuse as to why it's happening. Router faulty, account not active, I don't have a account, technician has my job card on hold they can't activate the service, cables to my house and area is damaged, splicing needs to be done at my house, I must reboot the system, then all will be working. This is terrible from Metrofibre if they are trying to get more paying customers