KM
Keletso M
1 reviews | Active since Jan 2024
24 Jan 2024, 20:49
Metrofibre/vumatel
We have moved a unit two weeks ago and notified the services provider and to date we do not have internet connection. No matter how many times we have send emails and to this very moment we still do not have internet. We have called and to this moment no services restored to our unit. We have been send pillar to post and been promised technicians and managers. Nothing happened. Very frustrated customer
Helpful (0)
Replies (1)0
Replies (1)KM
Keletso M's updateReviewer Update
25 Jan 2024, 15:49I have not been helped till this time again today. This matter has been going on for a while now and my problem is when I want to cancel the subscription you guys will be telling me about penalties of termination before 12 months when I have been without the internet this whole time and I paid for the service and am sitting with no internet and no help from you guys all I get is the matter is being escalated and no one gets back to me
KM
Keletso M's update25 Jan 2024, 15:49
Reviewer Update
I have not been helped till this time again today. This matter has been going on for a while now and my problem is when I want to cancel the subscription you guys will be telling me about penalties of termination before 12 months when I have been without the internet this whole time and I paid for the service and am sitting with no internet and no help from you guys all I get is the matter is being escalated and no one gets back to me