METROFIBRE/TELKOM

Hi firstly Metrofibre is false advertising in my area and a bunch of ****s, I app**** through telkom and was sent a modem and my installation was marked off as complete. as the operator in Jhb said. On telkoms side it read the cant complete the job because of the infrastructure not being available at the point yet they are advertising they are live. at the beginning, i reported to the installers that there is going to be problems with this install and they shrugged it off saying they will fix it and almost a month later no installation and metrofibre has distanced itself from this. They should learn that customers bring in money and they should not be treated like trash and disregarded like they did in my case. they are disappointing and quite disgusting in dealing with their customers. As for telkom, you should have done your homework.