MetroFibreIsAProblem

I stay in Rosslyn and we're currently having a Fibre rollout. I started communicating with the sales department and had all my documents submitted in September last year. I enquired along the way and was assured by at least three sales people that my Fibre would be installed before the go live date, as there will be extra charges incurred for installation after the rollout. To this day no one has come to me, set an appointment or so much as called, I'm the only one in the whole extension who wants Fibre and it hasn't been installed, and I was one of the first in the community to apply. I'm absolutely livid and am willing to take this further as the installation is expensive and I have a complete record of correspondence.