Metrofibre, worst wifi in sa

Dear Timothy Smith 

Thank you for sharing your feedback with us. We understand your frustration regarding the slow download speeds, and we absolutely appreciate the impact this has on your experience. We are currently investigating your specific connection and the performance issues in the Goldenfields Estate area. It’s important to us that we address these concerns and provide a solution as quickly as possible. 

Please rest assured that we are taking this seriously and will work towards improving the service in your area. If you have any further details or would like to discuss this directly, please don’t hesitate to reach out. 

We appreciate your patience while we resolve this matter. 

Kind regards,
Sibonisile Sithole
MetroFibre Complaints & Escalations