Metrofibre worse service ever i regret leaving MWEB really

I have just installed Metrofibre network on the 28th of June at the complex i am moved to, already my statement is R672 and i am requested to pay that, within 2 weeks of using their services, and sending me threatening emails and messeges that they are switching my services with 48 hours... i mean i was yes supposed to pay R273 for pro rata now then month end i start paying the installment of R399. i sent an email but the response was not good