Metrofibre Wifi signal drops regularly for long periods

Unfortunately I had to allocate at least one star to this review before I could continue. It has now been weeks that metrofibre regulurly leaves us without wifi. Last week it was for more than a day. A lot of people work from home now, and do we need the wifi to be able to do our jobs. Everyone is struggling and do I now need to use my mobile data as a hotspot to be able to attend zoom meetings, which is VERY expensive. We are AGAIN off since this morning!! Last week every time I phoned I got a different story. And the stories I got were again totally different to the ones my friend got when she phoned. Their service is shocking to say the least. So many people are complaining about metrofibre lately and are they forcing people to look for alternative providers.