1 reviews | Active since Mar 2024
Metrofibre what a joke
Where do i begin This company has no sense customer service whatsoever They dont respond on messages They logged tickets which are ignored How is this people even in business I am very dissapointed with them and have been struggling to get my fibre activated for more than two weeks now First there were problems with the line After that my activation was not done They swapped the router and sent somebody the past Sunday to test the network The technician too photos of everything and said everything is working My question to them how long does it take to activate an account as my account is paid and I have a credit balance with them I very upset and would rather cancel but since they are the only fibre supplier in the area I have no other choice to use there services I hope this is fixed asap
They take your money and provide no service at all
I think they should get more competent people working for them as honestly i dont know who is running this company.
Surely with the service they are currently providing people willsoon be looking elsewhere for a better service provider
I had such high hopes but it was my mistake to expect anything as have perceived from the 2 weeks that has passed.
All i can see is Metrofibre mostly receiving bad reviews
Is that not a wake up call
I really hope i get sorted out because this totally unfair by taking my money
They take your money and provide no service at all
I think they should get more competent people working for them as honestly i dont know who is running this company.
Surely with the service they are currently providing people willsoon be looking elsewhere for a better service provider
I had such high hopes but it was my mistake to expect anything as have perceived from the 2 weeks that has passed.
All i can see is Metrofibre mostly receiving bad reviews
Is that not a wake up call
I really hope i get sorted out because this totally unfair by taking my money
