ww
willie.prins willie.prins
1 reviews | Active since Jan 2017
03 Jan 2026, 20:10
Metrofibre useless
worst isp EVER no customer care been without service since Thursday. dont use them
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
03 Jan 2026, 20:36Dear Willie
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration caused by the service disruption you have experienced.
Please be advised that we have requested our Maintenance department to assist with your query, and a contractor has been requested to contact you urgently to arrange an appointment in order to resolve the issue.
We will continue to follow up on this matter and ensure that a resolution is reached as soon as possible. Thank you for your patience and understanding while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration caused by the service disruption you have experienced.
Please be advised that we have requested our Maintenance department to assist with your query, and a contractor has been requested to contact you urgently to arrange an appointment in order to resolve the issue.
We will continue to follow up on this matter and ensure that a resolution is reached as soon as possible. Thank you for your patience and understanding while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply03 Jan 2026, 20:36
Official
Dear Willie
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration caused by the service disruption you have experienced.
Please be advised that we have requested our Maintenance department to assist with your query, and a contractor has been requested to contact you urgently to arrange an appointment in order to resolve the issue.
We will continue to follow up on this matter and ensure that a resolution is reached as soon as possible. Thank you for your patience and understanding while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration caused by the service disruption you have experienced.
Please be advised that we have requested our Maintenance department to assist with your query, and a contractor has been requested to contact you urgently to arrange an appointment in order to resolve the issue.
We will continue to follow up on this matter and ensure that a resolution is reached as soon as possible. Thank you for your patience and understanding while we work to restore your service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations