MetroFibre - Useless and time wasters

I wouldn't even rate the service I get from MetroFibre, I get a call that technicians are in front of my gate without any appointments made. I rush home from work and the technicians check and tell me that the service activation request has been sent and will be activated ion 2 to 2 and a half hours and that was 09:30am this morning. Nothing has happened ever since, i have been calling and get told they checking and put me on hold for over 30minutes and when i call back and try to speak to the lady she is busy and when I ask for a supervisor the same thing they put me on hold and never come back. All i need is my Fibre line to be migrated and my service to be activated. I was promised by Afrihost that the migration will be seamless and all its caused is headaches, data, my time and money. I wish i never had to deal with MetroFibre again but they our infrastructure in my area but please if you ever get the chance to deal with anyone else rather than MetroFibre do so. I want my internet on by tonight!!!!!!!!!!!!!!!!!!!!!!!!!!!!