HN
Hendrik N
1 reviews | Active since Mar 2014
21 Dec 2021, 16:06
Metrofibre useless
This is probably the worst fibre provider in SA. Their customer support is useless and not at all interested at providing ANY support. They are quick to sign you up, but their service sucks!
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Replies (1)
MetroFibre Networx's replyOfficial
21 Dec 2021, 20:39Hi Hendrik
I trust you are well.
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
We are investigating your line for your issue to be resolved to the soonest.
Kind Regards
MetroFibre
I trust you are well.
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
We are investigating your line for your issue to be resolved to the soonest.
Kind Regards
MetroFibre
Best regards,
MetroFibre Networx's reply21 Dec 2021, 20:39
Official
Hi Hendrik
I trust you are well.
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
We are investigating your line for your issue to be resolved to the soonest.
Kind Regards
MetroFibre
I trust you are well.
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
We are investigating your line for your issue to be resolved to the soonest.
Kind Regards
MetroFibre
Best regards,