Metrofibre - unbreliable, unresponsive, uncontactable.

They are completely unreliable, don't keep appointments, and don't return calls. Everyone you talk to hides behind the anonymity of a call center, promises to "escalate" the problem, and does nothing. Today, yet again, I take leave, prepare everything for the installation team, after confirming the appointment twice, and they don't pitch up. Subcontractor and call center don't return calls. I can't comment on the line quality, because 6 months after they put in the street lines in our area (PMB) (when they also chopped 2 holes in the water main and left an unrepaired ****a in the driveway), they still haven't mustered the organisational competence to install the end point.