QM
Qiniso M
1 reviews | Active since Sept 2014
05 Aug 2021, 14:27
Metrofibre the worst service provider.
Very very bad customer service, I logged a technical fault that the network was bad and was given a ticket number and told a technician will come and assist, but 2 days later the ticket was closed without any technician coming through and the network is still bad, finding it difficult to get any form of assistance.
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MetroFibre Networx's replyOfficial
10 Aug 2021, 08:16Good morning Qiniso,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply10 Aug 2021, 08:16
Official
Good morning Qiniso,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team