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Shakes S

1 reviews | Active since Jan 2018

09 May 2023, 19:40

Metrofibre The worst service provider

Metrofibre is the worst service provider that I’ve had you call countless times, you are fed promises from the agents that a technician will be dispatched after three weeks of not having Internet . Would never recommend them to anybody as the customer service and technical support is *******

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply23 May 2023, 10:55
Official
Dear Shakes
Please pardon the delayed resolution confirmation.
As mentioned per email, your ONT device has been swapped and successfully provisioned.
Your physical fibre link is up and running with optimal readings.

Kind Regards
Marilize