Metrofibre - the worst ever, beating Telkom by miles!!

In my life I have not come across so many issues and poor service. I had an issue before that was logged by my service provider. I was told that it will take 4 working days for a technician to take a look. They never even bothered to contact me. I fiddled with the wires and it seems to be a loose connection as the white metrofibre box is not secured. The access point outside my house is loose, even skew, so theft is no problem. I am a contractor and get paid per hour to deliver work all over the world. Telkom’s service is bad, but I never had issues with my VDSL. Metrofibre many times would be down for an entire weekend. Airtime to use my phone as a hotspot costs more per day than fibre. Stay away from metrofibre. The are not only unreliable, but don’t really care. Metrofibre, if you are reading this, a hint. Everytime there is heavy down pours in Summerstrand, Port Elizabeth, there are issues. Perhaps start there. Never again!